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Privacy Policy

Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws. With major changes communicated via email or website notice, it is the responsibility of customers and visitors to stay informed about any modifications.
Unless stated otherwise, this privacy statement applies to all of Enterprise Outsourcing’s externally facing applications, services, websites and other data processing activities where Enterprise Outsourcing is acting as a data controller.
This page, along with its sub-pages, comprehensively outlines how Enterprise Outsourcing and/or our affiliates safeguard the personal data we process and control concerning you, as well as detailing your rights regarding the processing of your personal data.
At Enterprise Outsourcing, safeguarding your privacy and personal data is our top priority. We want you to trust that your information is secure when you engage with us. The following sections will delve into how Enterprise Outsourcing manages your personal data:

1. How does Enterprise Outsourcing protect your personal data?

Enterprise Outsourcing attaches great importance to your right to privacy and the protection of your personal data. You can trust that when you engage with Enterprise Outsourcing, your personal information is treated with the highest levels of security and diligence.
Enterprise Outsourcing protects your personal data in accordance with applicable laws and our data privacy policies. In addition, Enterprise Outsourcing maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing.
We are committed to safeguarding the confidentiality of our customers and users, which includes all personal information provided during our service engagements. Furthermore, we pledge not to trade or sell your personal information to third parties for commercial or marketing purposes.
The following sections provide further details as to how Enterprise Outsourcing processes your personal data:

a. What types of personal data do we collect and how do we manage this information?

Enterprise Outsourcing gathers personal data from users in various ways: when you visit a website hosted by us, apply for a service subscription, or engage with customer questionnaires using cookie technology.
Moreover, we reserve the right to combine your information with data sourced from our trusted business partners or affiliates. Our data collection extends to personal information pertaining to employees, prospective employees, clients and users of our website. In instances where collected data isn’t explicitly outlined in this privacy statement, we will, as mandated by law, provide individuals with timely and comprehensive notification regarding the additional data collected and its intended use.
Your decision to provide personal data to us is voluntary, except for specific information mandated by law or by Enterprise Outsourcing policies (such as managing an employment relationship with Enterprise Outsourcing).
You will therefore not be subject to adverse consequences if you do not wish to provide us with your personal data. Please be aware that failure to provide specific information may hinder our ability to fulfil some or all of the purposes outlined in this privacy statement. Additionally, you may be unable to access certain tools and systems that necessitate the use of such personal data.
If you share personal data of another person with us (for instance, a potential employee or referral), you are responsible for ensuring that such person is made aware of the information contained in this privacy statement and that the person has given you his/her consent for sharing the information with Enterprise Outsourcing.
The categories of personal data mentioned above have been acquired either directly from you (such as when you provide information to sign up for a newsletter or register to comment on a forum website) or indirectly from specific third parties (for instance, through our website’s technology).
We collaborate with various entities, such as our affiliates, public authorities, public websites, social media platforms, clients, and vendors. Unless specific information is mandated by law or Enterprise Outsourcing policies (such as for managing employment relations with Enterprise Outsourcing), your decision to provide any personal data to us is voluntary.
Please be advised that not providing certain information could impede our ability to achieve some or all of the objectives stated in this privacy statement. Furthermore, it may restrict your access to specific tools and systems that rely on this personal data.

b. What purposes do we use your personal data for, and on what legal basis do we do so?

Enterprise Outsourcing utilizes your personal data exclusively for necessary purposes. On occasion, we may employ your personal information for promotional offers, service-related notifications and feedback requests. Rest assured, you retain full control and can opt out of these communications at any time or reach out to our customer service team for assistance.
We collect and share aggregated user data with partners for content development and relevant advertising, ensuring individual user anonymity. Information like visited websites and IP addresses is logged for system administration and reporting purposes, maintaining user anonymity. Any information obtained through correspondence will only be used to address specific queries or concerns, with confidentiality maintained.
We will process your personal information for the purposes mentioned above based on your prior consent, to the extent such consent is mandatory under applicable laws. By clicking on “I accept,” “I agree,” or similar features regarding a privacy statement, you are consenting to the processing of your personal information, only where such consent is mandated by law.
We won’t utilize your personal information for purposes that don’t align with those we’ve disclosed, unless mandated by law or necessary for your own vital interests (e.g., in a medical emergency).

c. Do we share your personal data with third parties?

We may transfer personal data to our service providers, professional advisors, public and governmental authorities, Enterprise Outsourcing companies/affiliates or third parties as necessary for our business operations. This may also include clients, provided the data has been processed to deliver client services, especially in the context of corporate or commercial transactions.
For example, we may disclose personal information to third parties for other business purposes as follows:
  • We disclose your information to third-party service providers who offer services to us, such as billing, payment processing, customer service, email distribution, advertising, security monitoring, account maintenance, order processing, customer information verification, research, data hosting, auditing and data processing.
  • To protect and defend the legal rights, safety and security of Enterprise Outsourcing, our affiliates, users or the public, including to protect against fraud and malicious activity; and
  • For additional business purposes outlined in this privacy statement or for any other purpose disclosed to you when we gather the information or upon your consent.

d. How do we handle sensitive data?

We typically do not seek to gather sensitive data through this site or any other means. In rare instances where we do seek such information, we adhere to data privacy laws and may request your consent accordingly.
“Sensitive data” refers to specific personal information recognized by data privacy laws as requiring special handling, such as obtaining explicit consent from you in certain instances. These categories include details about racial or ethnic background, political opinions, religious or philosophical beliefs, membership in a trade union, physical or mental health status, biometric or genetic data, sexual orientation or activities, and information about criminal convictions or offenses, including suspected criminal activities.

e. How do we ensure the security of your data?

We uphold organizational, physical, and technical security measures for all the personal data within our possession. Our protocols, controls and applicable policies are designed to sustain these measures, considering the risks associated with the types of personal data and processing activities we engage in.
We adopt market leading security measures to protect your personal data. This includes (but is not limited to):
  • Conducting regular penetration tests by a trusted third-party provider, consistently validating the robustness of our technical defenses.

f. Where will your personal data undergo processing?

As a multinational organization with offices and operations worldwide, the personal data we gather may be transferred internationally or accessed across Enterprise Outsourcing’s global business network and among its entities and affiliates.
Any such transfers throughout Enterprise Outsourcing’s global business take place in accordance with the applicable data privacy laws.

g. From where do we obtain your personal information?

If we don’t collect your personal information directly from you, we may obtain it from various sources, including publicly available registries or online platforms, Enterprise Outsourcing’s employees, contractors, shareholders, affiliates, subsidiaries, and recently acquired entities, our clients, public websites, and social media platforms, educational institutions, as well as suppliers and vendors (including third-party data providers).

h. For what duration will we retain your personal data?

We prioritize the precise management of your personal data, committing to retain it only for necessary periods. Our strict records management and retention policies ensure that your data is deleted within reasonable timeframes, guided by the following criteria:
  • We retain your data throughout our ongoing relationship, especially if you maintain an active account with us.
  • Data is kept only as long as your account remains active or for the duration essential to deliver our services to you
  • We retain your data for as long as required to comply with our global legal and contractual obligations.

i. What rights do you possess regarding the processing of your personal data?

In the circumstances and under the conditions, you are entitled to:
  • Request access to your personal data in our possession: This right enables you to verify if we hold any personal data related to you and, if so, to obtain comprehensive details and a copy of such data.
  • Request a rectification of your personal data: this right entitles you to have your personal data be corrected if it is inaccurate or incomplete.
  • Opt-out of personal data processing: This right allows you to request that Enterprise Outsourcing ceases processing your personal data.
  • Request the erasure of your personal data: this right entitles you to request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes.
  • Request the restriction of the processing of your personal data: this right entitles you to ask Enterprise Outsourcing to limit the processing of your personal data to specific circumstances, such as only with your consent.
If the processing of your personal data is based on your consent, you have the right to withdraw that consent at any time. Please note that this withdrawal will not affect Enterprise Outsourcing’s right to process personal data obtained before your consent was withdrawn or its right to continue processing based on other legal grounds.
If, despite our dedication and efforts to safeguard your personal data, you believe your privacy rights have been breached, we encourage you to contact Enterprise Outsourcing first to address any grievances. You also retain the right to file a complaint with the appropriate supervisory authority or pursue legal action against Enterprise Outsourcing in a competent court.
If you would like to exercise your erasure, rectification or access rights in reference to your data as a job applicant, please submit a request through our Contact form.

2. How is personal data utilized when you visit the website of Enterprise Outsourcing?

In addition to the information provided above, the following sections detail how we use personal data when you visit Enterprise Outsourcing’s website:

a. What types of personal data do we collect and how do we manage this information?

If, despite our dedication and efforts to safeguard your personal data, you believe your privacy rights have been breached, we encourage you to contact Enterprise Outsourcing first to address any grievances. You also retain the right to file a complaint with the appropriate supervisory authority or pursue legal action against Enterprise Outsourcing in a competent court.
  • Personal data you provide by filling out forms on our website, including when you register to use the site, subscribe to services, newsletters and alerts, sign up for conferences, or request white papers or additional information. Pages collecting this data may offer more details on why your personal data is needed and how it will be used. Providing this information is entirely optional.
  • If you contact us, we may keep a record of that correspondence.
  • We may ask you to complete surveys that we use for research purposes
  • Our website and mobile applications may collect personal information about your computer or mobile device, including your IP address, operating system, device type, device identification number, mobile operating system and browser type. This data is used for system administration, traffic filtering, user domain lookup and statistical reporting.
  • Details of your visits to our website, the pages you view and resources you access or download. Please see the Cookie section below for more information.

b. Do we incorporate links to third-party websites and programs?

Our websites may include:
  • Links to and from the sites of our partner networks, advertisers and affiliates
  • Certain third-party programs (widgets and apps) may collect and process your personal data for their own purposes. Please be aware of this when using such programs.
Enterprise Outsourcing’s websites contain numerous links to third-party sites that are not affiliated with us. We are not responsible for the use of your personal information on these third-party sites. We recommend reviewing the privacy policies of any sites you visit, as Enterprise Outsourcing cannot guarantee the protection of information disclosed on them.
We do not accept any responsibility or liability for such third parties’ sites or programs. Before using or sharing any information with these entities, please review their terms of use and privacy statements.

c. How do we use personal data that we collect from our websites?

We utilize personal data for the purposes outlined in the preceding section, including providing requested information, processing online job applications, and other purposes disclosed at the point of collection. For example:
  • Links to and from the sites of our partner networks, advertisers and affiliates
  • Certain third-party programs (widgets and apps) may collect and process your personal data for their own purposes. Please be aware of this when using such programs.
We utilize your IP and browser information to assess the effectiveness of our website, aiding us in identifying areas for improvement and enhancing its overall effectiveness. Please refer to the Cookies Section below for more information.

3. How are cookies utilized?

In addition to the information set out above, this section describes how we use cookies and other tracking technologies.
We analyze your IP and browser information to determine what is most effective about our website, to help us identify ways to improve it and to determine how we can tailor our website to make it a more positive and relevant user experience.
For further information on your options regarding advertising and social media cookies, as well as access to our cookie consent manager, please refer to our Cookies policy.

4. How is personal data utilized when you visit our offices?

When you visit our offices, we handle your personal data in compliance with this privacy statement. Specific details regarding the utilization of visitor data and the potential deployment of CCTV in our offices are provided in the reception area.

5. How is personal data utilized for marketing purposes?

In addition to the information set out above, the following sections describe how we use personal data for marketing purposes:

a. What are the sources of marketing data?

The majority of the personal data we gather and utilize for marketing is associated with individual employees of our clients and other companies we engage with. Additionally, we may source contact information from public platforms, such as publicly available content on social media websites, to initiate contact with relevant individuals at clients or other companies.

b. Do we make use of targeted emails?

We send commercial emails to individuals within our client base and to other companies with whom we seek to establish or sustain a business relationship, in strict compliance with relevant marketing regulations. Our targeted email communications often incorporate web beacons, cookies, and similar technologies, enabling us to track whether you’ve opened, read, or deleted the message, as well as the links you may have clicked.
When you click a link in a marketing email sent by Enterprise Outsourcing, we utilize a cookie to track the pages you visit and the content you download from our websites, even if you’re not registered or signed in. Any targeted emails from us will contain additional data privacy information, in accordance with relevant laws.

c. When do we combine and analyze personal data?

We integrate data gathered from publicly accessible sources and various interactions with you, such as emails, website visits and personal engagements. This encompasses information gathered during
your website interactions. This enables us to enhance our understanding of your experience with Enterprise Outsourcing and facilitate the activities outlined in our privacy policy. You have the freedom to modify your contact details, content preferences and data settings at your convenience.

d. Your rights regarding marketing communications:

You have the option to exercise your right to opt out of marketing communications by selecting specific checkboxes on our data collection forms or by using opt-out features in the emails we send you. In these instances, we will only retain minimal personal data to acknowledge your opt-out status and ensure we do not contact you further.

6. Contact us

Please Contact Us here if:
  • You have a general question about how Enterprise Outsourcing protects your personal data.
  • You wish to exercise your rights in relation to your personal data rights
  • You wish to make a complaint about Enterprise Outsourcing’s use of your data.
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